Updated: Oct 1, 2020
Vision and your eye health is important to us. If it is an urgent matter, such as flashes or floaters, infection, pain or discomfort please call or text us at (587) 208-3937, or email us at firstname.lastname@example.org and we will book a time to see you. If you break your glasses, need a prescription refill, or need some emergency contact lenses, also reach out and we will help you out as best we can. Before thinking of making a trip to the ER for any eye concerns, as always, think of us. Front line workers and hospitals are not only working hard to deal with this pandemic but also with regular emergencies that would have occurred regardless of this outbreak. We will work to help them out as much as possible. Please understand we will prioritize all ocular emergencies when booking appointments and all other appointments will then be scheduled as first come first serve. We really thank you for your continued support.
CHANGES WE HAVE MADE.
Washing our hands often or using hand sanitizer, before and after providing treatment. Encourage patients to wash their hands often while in the clinic.
Additional signage in and around the clinic to encourage regular hand washing.
Maintain social distancing; one-meter distance between patient and team member
Ensure that alcohol-based hand sanitizers and/or a hand washing stations are available.
Ensure that our team wipe down equipment frequently – e.g. following patient use.
Contacting patients in advance of their appointments reminding them not to come into the clinic if they are experiencing symptoms of infection. If they are, we reschedule their appointment.
Holding regular team meetings with team to review this information and provide any updates.
In instances where we have to be in close proximity to a patient, consider wearing protective gear like masks especially if a patient is exhibiting signs of respiratory infection or has a history of recent travel to a high risk region.
COVID-19 AND YOUR EYES.
While there are several viruses that may effect your eyes directly, from literature review conducted by CAO, it appears that conjunctivitis (pink eye) is not a diagnostic feature of the virus. Only 0.8% of confirmed COVID-19 patients present with pink eye. COVID-19 is primarily spread through respiratory droplets. That means to become infected, you generally must be within six feet of someone who is contagious and come into contact with these droplets. It may be possible to get COVID-19 by touching a surface or object that has the virus on it and then touching your mouth, nose, or possibly your eyes, Symptoms of COVID-19 appear within two to 14 days after exposure and include fever, cough, and shortness of breath.